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Status Information

The device overview is the area where the administrator most frequently works to obtain an overview of the status of all devices in your infrastructure and to execute functions:

1. Device status offline

The device has not been reachable for more than 1 minute.

2. Device status online

The device is reachable.

3. Device details

An additional text field.

4. Sender status

Displays the sender connected to the receiver.

5. Enter admin password

To assign an admin password to the device, click on the lock icon.

6. Device SSID

The device name that can be found on the end device.

7. Device group

Device group with device count.

8. Device type

Displays the device model, e.g. “EZCast Pro Stick II” or “QuattroPod”.

9. Firmware version

The installed firmware version of the device.

10. Device IP address

The IP address assigned to the device.

11. Device MAC address

The MAC address of the device.

12. Tenant

The tenant to which the device belongs.

13. Tenant selection menu

Display devices of all or selected tenants.

14. Profile

Adjust profile data, e.g. email address and username.

15. Logout

Use this button to securely log out of the system.

16. Selection menu items for multiple devices

Functions for managing one or more devices, including:

  • Restart
  • Delete devices
  • Provisioning
  • Enter admin password
  • Reset
  • Update firmware
  • Move one or more devices to a group

17. Selection menu items for individual devices

Functions for managing a single device, including:

  • Move a device to a group
  • View settings
  • Enter admin password

18. Block devices

Using this button, you can add a device to the block list.

19. Enter device details

Using the pencil icon, additional information such as location can be entered in the text field.

Functions

Selection menu items

At the top right under the three dots, several selection menu items are available that allow different functions to be executed on multiple devices simultaneously:

  • Select one or more devices. With one click, you can select all devices in a group:

  • Click on the three dots and select the desired function. The additional functions Provisioning and Set password are only available with the Professional Edition:

  • In this example, we want to move all devices to another group:

  • In this example, we want to move all devices to another device group:

  • The selected devices have been moved to the device group Demo:

  • Not all functions are available in the Lite Edition. When working with the Professional Edition of Confire Cloud, you have the option to send a configuration template to multiple devices. A detailed guide can be found here.

Automatic reassignment of a device to a new agent

If a device changes networks, Confire Cloud automatically assigns it to the tenant responsible for the new network. This ensures that communication between the device and the cloud remains continuously available without requiring manual intervention.

Example

  • Before the network change, the device was assigned the IP address 172.19.114.235 and belonged to the tenant Einstein-Schule:

  • After the network change, the device receives the new IP address 192.168.1.234 and is automatically assigned to the tenant Goethe-Schule:

View settings

You have the option in the available editions to view the settings of a device and then edit them if desired.

  • Next to a device, click on the three dots and select View settings:

Confire Cloud connects to the device and loads the settings into a popup window. This may take a few seconds. The settings are organized into the columns “Device Management”, “Network Management”, and “Admin Settings” in the same familiar layout as the device’s web settings:

Edit settings

  • To change the display language, for example, click on the pencil icon on the right:

  • Select a different language. Then click on Save:

  • To save the new settings, click on the disk icon at the top right:

  • Successful saving is confirmed. Click on OK to close the popup window:

Block devices

  • Click the Block devices button to add a device to the block list:

  • The device is removed from the device overview:

  • The device can be found in the device block list:

  • To unblock the device, click the Unblock device button:

  • The device is returned to the device overview:

Add devices

  • Devices are automatically detected by the agent when the devices and the agent are on the same network. New devices are added to the group Not grouped:

Rename devices

With this function, you can rename multiple devices at the same time using a uniform naming pattern.

  • Select the devices you want to rename:

  • Click on the three dots at the top right and then select the Rename devices function:

  • The Rename devices popup window opens.
    Enter a base name with a number in the Naming pattern field, e.g. EZ-001.
    The number is automatically incremented for each additional device (EZ-001, EZ-002, EZ-003, …).
    Click Apply pattern to apply the naming pattern to all selected devices.
    Alternatively, you can also customize the device names individually:

  • Click Apply to start the renaming process.
    The processing status is displayed on the right in each case:

Keep the window open to see success or error messages in real time:

If you close the window, the updated device names will appear in the device list after approximately one minute:

Online / status display for agents

  • If an agent service fails or communication between the agent and Confire Cloud is interrupted for 5 minutes or longer, the system displays a status indicator in the device overview for all devices assigned to the respective agent.

  • This status can also be viewed in Agents / Networks: